RediOnline Banking
Agreement & Disclosure



This Agreement & Disclosure ("Agreement") provides information about the RediOnline Banking service offered by The State Bank through Integrated Bank Technology, Inc. As used in this Disclosure the terms "you," and "your" refer to each Depositor who signs up for RediOnline Banking. If more than one Depositor owns an account accessed by RediOnline Banking, these terms apply to each Depositor who owns an account. The terms "we," "our," "us," or "Bank" refer to The State Bank, at which you have deposit accounts accessed through Integrated Bank Technolody, Inc. ("IBT"). All references to time of day in this Disclosure refer to Mountain Standard Time.

A. APPLICATION FOR RediOnline Banking

You may become eligible to use RediOnline Banking by completing an application. You understand that to use RediOnline Banking, you must maintain a checking account in good standing with The State Bank.

B. RediOnline Banking Service

RediOnline Banking is an electronic banking service. You may use a personal computer (PC) with RediOnline Banking to access The State Bank through our web page on the Internet.

C. Business Days

The State Bank's business days are Monday through Friday, from 9:00 a.m. to 4:00 p.m., Saturday, Sunday and Holidays are not included.

D. Service Available through RediOnline Banking

The RediOnline Banking Service will allow you to:
  1. Access your checking account(s) to pay most bills (Bill Payments);
  2. Transfer funds electronically (Transfers);
  3. Obtain account information;
  4. Obtain certain The State Bank product and service information, and;
  5. Collectively, these are referred to as the " RediOnline Banking Service".
E. General Information About RediOnline Banking

RediOnline Banking generally will be available for use any time of day or night, 7 days a week, with your PIN (Personal Identification Number) or service password. However, RediOnline Banking may be temporarily unavailable due to The State Bank record updating, or technical difficulties. In addition, access to RediOnline Banking is made available pursuant to a license agreement by and between The State Bank and IBT. Any interruption of service or access caused by IBT will also prevent your use of the service. To utilize the RediOnline Banking Services, you will need to enter your assigned PIN or service password and otherwise satisfy the system's security procedures.

F. Transaction Procedures

Bill Payments and Transfers may be processed in three different transaction modes. They are as follows:
  1. "Today": If you designate a payment or transfer as a "Today" transaction, the Scheduled Initiation Date will be the next business day. However, sufficient collected funds must be available on the day and at the time you request the "Today" transaction. "Today" Bill Payments and Transfers may not be canceled for any reason once you have ended a RediOnline Banking session, as funds are immediately deducted from your designated account.
  2. "Future": If you designate a Bill Payment or Transfer as a "Future" transaction, you may request that the transaction be made on a future date that you may designate up to 364 days in advance of the Scheduled Initiation Date. The processing date will be the effective date you entered, or the next business day should the effective date fall on a weekend or holiday. Sufficient collected funds must be available by midnight of the night before the processing date, but will be deducted from your primary checking account on the Scheduled Initiation Date. "Future" transactions may be canceled or changed any time before 12:00 midnight of the night before the Scheduled Initiation Date.
  3. "Recurring": If you designate a Bill Payment or Transfer as a "Recurring" transaction, you may request, and The State Bank will use, a Scheduled Initiation Date that reoccurs on a specified regular basis (i.e. weekly, bi-weekly or monthly). You must designate a "start" and "end" date. Sufficient collected funds must be available by midnight of the night before the Scheduled Initiation Date, but will be deducted from your checking account on the Scheduled Initiation Date. "Recurring" transactions may be canceled or changed any time before 12:00 midnight of the night before the Scheduled Initiation Date.
G. Bill Payments
  1. Account Designation and Payees: All Bill Payments made through RediOnline Banking will be deducted from your primary checking account. You may utilize RediOnline Banking to make Bill Payments to a maximum of up to 45 different payees.

    Payments made through RediOnline Banking must be payable in U.S. Dollars and the payee must be located within the United States. Each payee must appear on the payee list you create on RediOnline Banking and the account you are paying with must be in your name. You may not use RediOnline Banking to make payments to a federal, state or local governmental or tax unit that you establish from time to time.

  2. Processing: Funds will be taken out of your primary checking account on the Scheduled Initiation Date. In many cases, Bill Payments will be electronically delivered to the payee within two business days of the Scheduled Initiation Date. However, some payees are not set up to accept electronic payment. In these cases, RediOnline Banking will send a check, which may take five business days to process and deliver to the payee. RediOnline Banking will advise you, (for each payee) the time period that should be sufficient (under normal circumstances) for the payee to receive a payment by the scheduled due date (generally 2-5 business days).

    You must allow sufficient time (2 - 5 business days, as indicated) for RediOnline Banking to receive and process Bill Payments so that the funds can be delivered to the payee on or before the payment due date, (the due date shown on your invoice or provided in your agreement with the payee). If you do not allow sufficient time, you will assume full responsibility for all late fees, finance charges, or other actions taken by the payee. If a payment is scheduled with sufficient time, and the payment was not received by the payee, in a timely manner, RediOnline Banking Customer Service will work with the payee on your behalf to attempt to have the action resolved.

    The State Bank is responsible only for exercising ordinary care in making payments authorized by you and for mailing or sending a payment to the designated payee. The State Bank is not liable in any way for damages incurred by you if there are not sufficient funds in your account to make the payment on the processing date, if the estimate of time to allow for delivery to the payee is inaccurate, or due to delays in mail delivery, changes of merchant address or account number, the failure of any merchant to account correctly for or credit the payment in a timely manner, or for any other circumstances beyond the control of The State Bank.

    RediOnline Banking Customer Service will attempt to notify you by telephone on the Scheduled Initiation Date if a Bill Payment is not processed because there are insufficient funds available in your account, but The State Bank is not responsible if our attempts fail. The State Bank is not responsible if RediOnline Banking customer service is unable to reach you, whether or not this is due to events beyond the control of RediOnline Banking customer service. Moreover, to take advantage of this service, you must keep RediOnline Banking Customer Service aware of any changes in your current home or business phone numbers. In all cases, you are responsible for either making alternate arrangements for the payment, or rescheduling the payment through RediOnline Banking. In no case will we automatically resubmit a payment for you after funds have become available.
H. Limitations on Services
  1. Dollar Limitations: There is a dollar limit of $9,999.99 (or the available balance in your checking account, plus your overdraft line of credit available balance, whichever is less) on any single Bill Payment.
  2. Transfer Limitations: Except as provided herein, all Bill Payments and Transfers to or from a The State Bank account are subject to the terms and conditions applicable to such account as set forth in the account agreement governing such account. With respect to interest bearing accounts, you may not make more than six transfers or withdrawals per month from such account to another account of yours or to third parties, when these transfers are made by means of a preauthorized or automatic transfer, or telephonic agreement, order or instruction.
  3. Available Funds Required: All Bill Payments and Transfers initiated through RediOnline Banking are subject to sufficient funds available in the affected account to cover the transfer on the Scheduled Initiation Date or earlier.
I. Stopping or Modifying RediOnline Banking Authorized Payments

Payments designated as "Today" transactions cannot be stopped, canceled, or changed once a RediOnline Banking session is terminated. Except as stated below, in order to request a stop payment or change an RediOnline Banking transaction designated as "Future" or "Recurring", you must use RediOnline Banking and follow the instructions provided. You must cancel the payment or transfer using RediOnline Banking by 12:00 midnight of the day before the scheduled processing day.

In addition to the procedures set forth above, The State Bank will accept a verbal or written notice to stop an RediOnline Banking transaction if it relates to a payment designated as "Recurring" but only if the notice is received at RediOnline Banking Customer Service (at the address and phone number listed in paragraph O of this Agreement and Disclosure) no later than three business days before the scheduled date of the payment or transfer. If you call, The State Bank may also require such requests be in writing and get it to us within fourteen days after you call. Such notice must detail whether the cancellation applies to only one of the recurring transactions, or all future transactions in the recurring stream. Written notices will only be accepted at the address and phone number listed in paragraph O of this Agreement and Disclosure.

If you request a cancellation of a transaction as set forth above and The State Bank does not do so, The State Bank will be liable for the damages caused as explained in paragraph P.

J. Authorization To Charge Accounts

This Agreement authorizes The State Bank to charge your designated account(s) for any transactions accomplished through the use of RediOnline Banking, including the amount of any Bill Payment or Transfers made, and any charges for the service. The State Bank is also authorized to process Bill Payments and to transfer funds according to the instructions received, from you through RediOnline Banking. Further, The State Bank is authorized to initiate any reversing entry or reversing file, and to debit your accounts at The State Bank or elsewhere, in order to correct any mistaken credit entry.

In the event a Bill Payment or Transfer request describes the payee inconsistently by name and account number, execution of the request will occur on the basis of the account number, even if it identifies a person or payee different from the intended payee. Further, The State Bank and other banks to which a Bill Payment or Transfer request is forwarded may rely solely on the bank identification number supplied by you as a means to identify any other bank, even if the identification number is different than that of the bank, named by you. Your obligation to pay the amount of the Bill Payment or Transfer to The State Bank is not excused in such circumstances.

K. Account Information: Electronic Notice RediOnline Banking provides balance(s) information for The State Bank accounts that are set up on RediOnline Banking. (NOTE: the balance figure may not reflect recent transactions not processed thorough RediOnline Banking, and may include funds which are not subject to immediate withdrawal.) A statement of activity for only RediOnline Banking transactions can be obtained on the RediOnline Banking Service.

L. Security Procedures

A Service Password will be issued to you for security purposes. The Service Password is confidential and should not be disclosed to third parties. You are responsible for the safekeeping of the Service Password, and agree not to disclose or otherwise make the Service Password available to anyone not authorized to sign on your accounts.

By signing this Agreement, you represent that you have considered the security procedures of the RediOnline Banking Services and find that they are commercially reasonable for verifying that a Bill Payment, Transfer or other communication purporting to have been issued by you is, in fact, yours. In reaching this determination, you have considered the size, type and frequency of Bill Payments, Transfers or other communications that you anticipate issuing to The State Bank through the RediOnline Banking Service.

If, in your judgment, the RediOnline Banking security procedures are not commercially reasonable, or if the size, type and frequency of your Bill Payments and Transfers change, and the result is that the RediOnline Banking security procedures cease to be commercially reasonable, you must also inform us within 30 days.


M. Liability for Unauthorized Use

You agree to notify The State Bank immediately if you believe that your PIN has become known to an unauthorized person, or if your ATM Card, has been lost or stolen. Reporting losses or thefts immediately by telephone is the best way of keeping your possible losses to a minimum. If you suggest that an unauthorized transfer or payment may have occurred, The State Bank may require you to sign an affidavit.

You will be responsible for all transactions and charges incurred by use of your PIN, including its use by anyone authorized by you. You agree to take reasonable precautions to prevent unauthorized use or disclosure of your PIN. You acknowledge that you could lose all the money in your deposit account(s) accessed through RediOnline Banking (plus your maximum Personal Reserve line of credit, if any) if you don't inform The State Bank that your PIN has become known to an unauthorized person or that your ATM Card, has been lost or stolen. If you notify us within two business days after you learn of the loss or theft of your PIN, password or ATM card, you can lose no more than $50.00 if such loss or theft results in an unauthorized person having access to your account(s) on RediOnline Banking.

If you do not notify The State Bank within two The State Bank's business days after having learned that your PIN has become known to an unauthorized person or that your ATM Card has been lost or stolen, and The State Bank can prove that you could have prevented someone from accessing your account(s) without your permission had you told us, you could be liable for as much as $500.00.

Also, if your statement shows electronic funds transfers that you did not make, you will notify The State Bank immediately. The State Bank may require you to provide your complaint in the form of an affidavit. If you do not notify The State Bank within 60 days after the statement was mailed to you, you may not receive a refund from funds lost after the 60 days, if The State Bank can prove that it could have prevented someone from taking the money had you notified us in time.

If a good reason prevents you from notifying The State Bank, (such as a long trip or a hospital stay) these time periods may be extended at The State Bank's sole discretion.


N. Notification of unauthorized transaction or a lost or stolen access device

If you believe your password has been lost or stolen; have become known by an unauthorized person, or that someone has transferred money or made payments without your permission, you may call the RediOnline Banking Customer Service at 1-800-686-1682 or write to:
The State Bank
Attn: Customer Service
124 Colorado Avenue
P.O. Box 477
La Junta, CO 81050

If you believe your ATM Card or PIN has been lost or stolen or have become know by an unauthorized person, you may call The State Bank at 719-384-5901, Monday - Friday 8:00AM - 5:00PM, or write to:

The State Bank
Attn: Customer Service
124 Colorado Avenue
P.O. Box 477
La Junta, CO 81050


O. Liability for Failure To Make Payments

If RediOnline Banking does not send a payment or make a transfer on time, or in the correct amount according to your instructions given in accordance with this Agreement and Disclosure, The State Bank will be liable for damages caused. However, there are some exceptions. The State Bank will not be liable, for instance, if:
  1. through no fault of The State Bank, your account does not contain sufficient funds to make a payment or transfer;
  2. the payment or transfer would be greater than the remaining credit limit on your overdraft line of credit;
  3. the equipment, ATM network, phone lines, or computer systems were not working properly or were temporarily unavailable;
  4. circumstances beyond the scope of control of The State Bank, RediOnline Banking or IBT, such as fire, flood, or other natural disaster, prevented the payment or transfer, despite reasonable precautions that we have taken;
  5. a court order or legal process prohibits the transfer or payment;
  6. you have previously reported ATM card lost or stolen, or if we have a reasonable basis for believing that unauthorized use of your PIN or designated account have occurred or may be occurring or if you default under any agreement with The State Bank or if The State Bank or you terminate this Agreement, or;
  7. the payee does not process a payment correctly, or in a timely manner.
There may be other exceptions stated in our agreement with you.

If any of the circumstances listed in subparagraph 3) or 4) shall occur, we shall assist you with reasonable efforts in taking appropriate corrective action to reprocess the transactions that may not have been completed or to correct transactions that have incorrectly been processed.

P. Errors or Questions

Questions should be directed to The State Bank at 1-800-686-1682 or by writing to:
The State Bank
124 Colorado Avenue
P.O. Box 477
La Junta, CO 81050


Contact us as soon as you can, if you think your checking account statement is wrong or if you need more information about a Bill Payment or Transfer listed on the statement or receipt. The State Bank must hear from you no later than 60 days after we send the statement on which the problem or error appeared. A statement is considered to have been sent when it is first made available. You must:
  1. Tell us your name and account number;
  2. describe the error or payment you are unsure about, and explain as clearly as you can why you believe it is an error or why you need information, and;
  3. tell us the dollar amount of the suspected error.
If you tell us verbally, we may require that you send your complaint or question in writing within ten business days. We may require you to provide your complaint in the form of an affidavit.

We will inform you of the results of our investigation within ten business days (20 business days if the suspected error occurred outside the United States or if it occurred at a merchant location for the purchase of goods and services or point-of sale transactions) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 calendar days (90 days if outside the United States or if it occurred at a merchant location for the purchase of goods or services or point-of sale transactions) to investigate your complaint or question. If we decide to do this, we will recredit your account within ten business days (20 business days if the suspected error occurred outside the United States or if it occurred at a merchant location for the purchase of goods or services) for the transaction amount you think was posted in error, so that you will have the use of your money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten days, we may not recredit your account.

If we determine that there is no error, we will send you a written explanation within three business days after we finish our investigation. You may ask for copies of the documents that we used in our investigation.

Other Problems:

If you believe an error (other than an electronic funds transfer problem) has occurred concerning a deposit account or if you have a problem regarding a credit loan account accessed by an ATM Card, you may refer to your monthly statement for instructions regarding how to have us resolve your question or correct an error.

Q. Account Information Disclosure

The State Bank will not disclose information to third parties about your account except:
  1. when it is necessary for verifying or completing payments or transfers, or resolving a problem relating to a payment or transfer;
  2. in order to verify the existence and the condition of your account for a third party, such as a credit bureau or merchant;
  3. in order to comply with government agency or court orders;
  4. to any subsidiary or affiliate;
  5. if you give us written permission, or;
  6. as otherwise permitted in The State Bank's Deposit Agreement and Disclosures, (provided to you when your account(s) was opened), by law, or as required by government regulations.
R. Documentation And Verification of Payments and Transfers
  1. Confirmation Numbers
    Upon completion of a transaction using RediOnline Banking, a confirmation number will be given. You should record this number, along with the payee, scheduled date and transaction amount in your checkbook register (or other permanent record), as this will help in resolving problems that may occur. No printed receipts are issued through RediOnline Banking.

  2. Periodic Statements
    RediOnline Banking transactions will be listed on your normal bank account statement. Bank statements are sent monthly, unless there are no electronic funds transactions in a particular month. You will receive a statement at least quarterly, regardless of the activity on your account.

  3. Recurring Deposits or Payments
    If you have arranged to have deposits or payments made by RediOnline Banking through a deposit account at least once every 60 days from the same person or company, you can find out whether or not the deposit or payment has been made through RediOnline Banking, by notifying us at the address or phone number listed in paragraph P of this Agreement and Disclosure.
S. Other Conditions

You are responsible for complying with all terms of this Agreement and Disclosure and the regulations governing the deposit accounts you access using RediOnline Banking. The State Bank can terminate RediOnline Banking privileges without prior notice to you if you do not comply with these agreements, or if you do not pay any fee required in this Agreement and Disclosure when due. Regulations governing deposit accounts are set forth in The State Bank's Deposit Agreement and Disclosures and Fees & Service Brochures, copies of which are available from any branch location or by notifying us at the address or phone number listed in paragraph P of this Agreement and Disclosure.

T. Change In Terms

The State Bank will provide a written notice at least 21 days before the effective date of any change in terms or conditions disclosed in this Agreement and Disclosure, unless prior notice is excused by law.

U. Schedule of Service Charges

Please refer to the RediOnline Banking Schedule of Fees Brochure or your Personal Banker at The State Bank.

Per item transaction fees may be charged for excess debit transactions on selected checking and savings account(s). Please refer to The State Bank's Personal Checking Products and Savings & Investment Products Fees & Services Brochure for per-item fees on selected checking or savings accounts.